slvip Privacy Policy

01 Introduction & Scope

This Privacy Policy ("Policy") governs the collection, use, storage, sharing, and protection of personal data by slvip ("we," "us," "our," or "the Platform") in connection with the operation of the online gaming platform accessible at slvip.cam. It applies to all registered players, prospective players, visitors, and any other individual whose personal data we process in the course of operating our services.

slvip operates in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the relevant circulars and advisories issued by the National Privacy Commission ("NPC") of the Philippines. Where applicable, we also observe international data protection standards consistent with our obligations as a PAGCOR-licensed operator.

By registering an account on slvip or by continuing to use our platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and slvip.

02 Data Controller Details

For the purposes of the Data Privacy Act of 2012, slvip is the Personal Information Controller (PIC) responsible for determining the purposes and means of processing the personal data described in this Policy. Our designated Data Protection Officer (DPO) oversees all data privacy compliance matters and is the primary point of contact for data subjects exercising their rights under the DPA.

03 Personal Data We Collect

slvip collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is processed. The categories of personal data we collect are described below:

3.1 Identity & Contact Data

• Full legal name (as it appears on a government-issued Philippine ID);
• Date of birth and age verification information;
• Residential address (barangay, city/municipality, province, region);
• Valid Philippine mobile number;
• Email address;
• Government-issued identification document numbers (e.g., PhilSys ID, UMID, passport, driver's license).

3.2 Financial & Transaction Data

• GCash or PayMaya account details (mobile number only; we do not store full wallet credentials);
• Bank account numbers for BPI, BDO, Metrobank, and UnionBank transactions;
• Deposit and withdrawal transaction history, amounts, and timestamps;
• Source of funds documentation where required for anti-money laundering compliance.

3.3 Gaming & Behavioral Data

• Betting history, game session logs, stakes, and outcomes;
• Bonus claim and wagering activity records;
• Account balance history and transaction ledger;
• Responsible gaming settings, limits applied, and self-exclusion records.

3.4 Technical & Device Data

• IP address and geolocation data;
• Device type, operating system, and browser information;
• Session duration, login timestamps, and access logs;
• Cookies and similar tracking technologies (see Section 9).

3.5 Communication Data

• Records of live chat, email, and support ticket interactions;
• Survey responses and feedback submissions;
• Marketing preference settings and communication opt-in/opt-out records.

04 How We Collect Your Data

slvip collects personal data through the following means:

• Direct submission: When you register an account, complete identity verification, make deposits or withdrawals, contact customer support, or respond to surveys;
• Automated collection: Through cookies, server logs, and analytics tools as you interact with the platform;
• Third-party sources: From payment processors (GCash, PayMaya, BPI, BDO), identity verification providers, and fraud prevention services, strictly for the purposes of completing your requested transaction or verifying your identity;
• Regulatory sources: From PAGCOR or other competent Philippine authorities where we are legally required to process data received from them in connection with compliance obligations.

05 Purpose & Legal Basis for Processing

slvip processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The following table describes our processing purposes and the corresponding legal bases:

Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Withdrawal of consent for essential processing activities (such as identity verification) may result in account suspension as we would be unable to fulfill our regulatory obligations.

06 Data Sharing & Disclosure

slvip does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the slvip platform. These providers are contractually bound to process data only as instructed by slvip and in accordance with the DPA. They include payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification and KYC service providers, customer support platform providers, cybersecurity and fraud detection vendors, and cloud infrastructure partners.

6.2 Regulatory & Legal Authorities

slvip is required by Philippine law to disclose certain player data to regulatory and law enforcement authorities. This includes mandatory reporting to PAGCOR as our licensing authority, submission of suspicious transaction reports (STRs) and covered transaction reports (CTRs) to the Anti-Money Laundering Council (AMLC), and disclosure in response to valid court orders, subpoenas, or other lawful legal processes issued by competent Philippine authorities.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a substantial portion of slvip's business or assets, personal data held by slvip may be transferred to the acquiring entity as part of the transaction. We will notify affected Players via email or on-platform notification prior to any such transfer, and the acquiring entity will be required to honor the terms of this Policy or provide Players with adequate notice of any changes.

07 International Data Transfers

Some of our technology partners and service providers may be located outside the Philippines. Where personal data is transferred to recipients in other countries, slvip ensures that appropriate safeguards are in place in compliance with Section 21 of the Data Privacy Act of 2012 and the NPC's guidelines on cross-border data flows.

Safeguards for international transfers may include binding contractual clauses requiring the recipient to protect data to standards equivalent to the DPA, transferring only to countries with comparable data protection frameworks, or obtaining your explicit consent for specific transfers where required by the NPC.

You may request information about the specific safeguards applied to any international transfer of your personal data by contacting our Data Protection Officer at [email protected].

08 Data Retention

slvip retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR licensing obligations. The following retention periods apply as general guidelines:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with industry best practices. Where data has been anonymized, it may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data under the DPA.

09 Cookies & Tracking Technologies

slvip uses cookies and similar tracking technologies to ensure the platform functions correctly, to enhance your experience, and to analyze how the platform is used. A "cookie" is a small text file placed on your device when you visit our website. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing basic platform functionality.
• Functional Cookies: Enable enhanced functionality such as remembering your language preferences, game lobby layout settings, and responsible gaming configuration. Disabling these may affect your platform experience.
• Analytics Cookies: Help us understand how Players interact with the platform so we can improve it. Data collected is aggregated and anonymized where possible. These are used with your consent.
• Security Cookies: Used for fraud detection, bot prevention, and account security verification. These are operationally necessary and cannot be disabled.

You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the availability or performance of some platform features. slvip does not use cookies to serve third-party advertising or to track your activity across unrelated external websites.

10 Security Measures

slvip implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored in our databases;
• Two-factor authentication (2FA) available for all player accounts and mandatory for all internal staff accounts;
• Role-based access controls limiting employee access to personal data to those with a documented need to process it;
• Regular penetration testing and vulnerability assessments by independent cybersecurity firms;
• Continuous monitoring for suspicious access patterns and anomalous transactions;
• Incident response procedures compliant with NPC breach notification requirements under Section 20(f) of the DPA.

In the event of a personal data breach that is reasonably believed to require notification, slvip will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected Players within a reasonable timeframe as required by the NPC's breach notification guidelines.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by slvip. You may exercise any of these rights by contacting our Data Protection Officer at [email protected]. We will respond to verified requests within fifteen (15) business days.

12 Children's Privacy

slvip is strictly an adult platform. In accordance with Philippine law and PAGCOR regulations, access to and use of slvip is limited exclusively to individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal data from individuals under 21 years of age.

If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on slvip, please notify us immediately at [email protected] so that appropriate action can be taken.

13 Third-Party Links

The slvip platform may contain references or navigation links to other sections of the site. This Privacy Policy applies solely to the slvip platform at slvip.cam and does not govern the data practices of any third-party websites, payment gateways, or external services that may be accessed as part of payment processing.

When you interact with third-party payment platforms such as GCash or PayMaya, their own privacy policies and terms will apply to data you provide directly to those platforms. slvip is not responsible for the privacy practices of these third parties, and we encourage you to review their respective policies.

14 Amendments to This Policy

slvip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or regulatory guidance from the National Privacy Commission. Material changes will be communicated to registered Players via on-platform notification and email to the address on your account at least seven (7) days before the revised Policy takes effect.

The version number and "Last Reviewed" date displayed at the top of this document indicate the currently operative version. We encourage you to review this Policy periodically. Your continued use of slvip after the effective date of any amendment constitutes your acknowledgment of the revised Policy.

15 Contact & Complaints

For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC can be reached through its official government channels. slvip cooperates fully with NPC investigations and will provide any information required in connection with a complaint.